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What happens next

• We confirm receipt of your request within one business day.
• We may ask for additional details needed to handle your order or enquiry.
• You may withdraw consent to personal data processing at any time.

Consumer rights and complaints

Information about goods, services, prices and terms is provided before ordering, together with the procedure for dispute resolution, in line with the Law of Ukraine "On Consumer Protection" No. 3153-IX dated 10.06.2021. Requests are handled in the order received; unresolved disputes may be referred to the State Service of Ukraine for Food Safety and Consumer Protection.

Data protection

Personal data submitted through this website is processed with your consent and in accordance with the Law of Ukraine "On Personal Data Protection" No. 2297-VI dated 01.06.2010. You have the right to access, correct or delete your data, and to object to processing. Where cookies collect personal data, prior consent is requested through the cookie banner.

Seller identification details are published as required by the Law of Ukraine "On Electronic Commerce" No. 675-VIII dated 03.09.2015.